Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit lumineofr.com or make a purchase through the site.

COLLECTED PERSONAL INFORMATION

When you visit the Site, certain information about your device is automatically collected, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site is collected. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

Here is a list of cookies that we use. We have listed them here so that you can choose whether or not to allow them.

_session_id: unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.). _shopify_visit: no data retained, persists for 30 minutes from the last visit. Used by the internal tracking system for our website provider to record the number of visits. _shopify_uniq: no data retained, expires at midnight (visitor's location) the following day. Calculates the number of visits to a store by a unique customer. cart: unique identifier, persists for 2 weeks, stores information about your shopping cart. _secure_session_id: unique session identifier. storefront_digest: unique identifier, undefined if the store has a password, used to determine if the current visitor has access.

"Log files" track Site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exiting pages, and your timestamp data (date and time).
"Invisible pixels," "tags," and "pixels" are electronic files that record information about how you browse the Site.

Furthermore, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This automatically collected information is referred to as "Order Information."

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to process any orders placed through the Site (including processing your payment information, arranging shipment of your order, and providing invoices and/or order confirmations). Additionally, we use this Order Information to: communicate with you; assess potential fraud or risks; and provide you with information or advertisements about our products or services when it aligns with your communicated preferences.

We use the Device Information (particularly your IP address) we collect to assess potential fraud or risks and, more generally, to enhance and optimize our Site (for example, generating analyses of how our customers navigate and interact with the Site, and evaluating the success of our advertising and marketing campaigns).

We share your Personal Information with third parties who assist us in using it for the purposes described above. For example, we use Shopify to host our online store – to learn more about Shopify's use of your Personal Information, please refer to the following page: https://www.shopify.com/legal/privacy. We also use Google Analytics to better understand how our customers use the Site – to learn more about Google's use of your Personal Information, please refer to the following page: https://policies.google.com/privacy. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or any other legal request for information that we receive, or to protect our rights.

BEHAVIORAL ADVERTISING As mentioned above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

Furthermore, you can opt out of certain of these services by visiting the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/?c=3&lang=en.

DO NOT TRACK Please note that we do not alter our Site's data collection and use practices when we detect a "Do Not Track" signal from your browser.

YOUR RIGHTS If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details provided below. Additionally, if you are a European resident, note that we process your information in order to fulfill our contractual obligations to you (for example, if you place an order on the Site) or to pursue our legitimate business interests as listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION When you place an order through the Site, we retain the Information about your order in our records unless and until you ask us to delete it.

CHANGES We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US For more information about our privacy practices, if you have questions, or if you wish to make a complaint, please contact us by email at support@lumineofr.com or by mail using the details provided below:

71-75 Shelton Street, London, ENG, WC2H 9JQ, United Kingdom.